The studio
The people
behind the systems.
Opulence Automations is a boutique AI automation studio based in Dubai, United Arab Emirates, founded in 2026. I build AI agents for real estate brokerages and property managers: the kind that reopen old enquiries, answer new ones in seconds, and take repetitive admin off a small team.
Who runs it
The studio was founded by Richie Lukau, who works from Dubai and builds the systems himself. There is no account manager between you and the person writing the automation. When you ask why something behaved the way it did last Tuesday, you are asking the person who wrote it.
That is a deliberate limit on how many clients the studio takes at once. A build that nobody understands in detail is a build that quietly breaks six months later, and the brokerage only finds out when the leads stop being answered.
What we actually build
Agents that run
the admin behind
a brokerage.
Instant response
Every portal lead, WhatsApp message and form gets a real answer within seconds, at any hour. Whoever replies first usually gets the viewing.
Qualify and log
Buy or rent, budget, area, timing. Asked, written to your sheet, and routed to the right agent, so no lead lives only in somebody's head.
Follow-up
Unanswered leads, viewings, quiet clients, offers and renewals, each chased on the right day and stopped the moment somebody replies.
Beyond those, built to order: voice agents that answer the landline, portal and CRM integration, owner and investor reporting, and document automation. The first three are sold as fixed packages with published prices, and how a build actually runs covers the rest.
Why the studio exists
The observation behind it is narrow and specific. Brokerages in Dubai spend real money on portal subscriptions and campaigns, then lose a large share of what comes in for reasons that have nothing to do with how good their agents are.
A portal lead arrives at half past eleven at night. The agent sees it at nine the next morning, by which point the buyer has booked a viewing with whoever replied first. A good conversation happens in a car and never gets written down. A buyer who viewed two units in March said they were thinking about it, and nobody has messaged them since.
None of that is a marketing problem, and none of it is fixed by hiring. It is a problem of things falling between people, and it is exactly the shape of problem a well built system handles without complaint at two in the morning.
I would rather make the leads you already pay for work harder than sell you a way to buy more of them.
That is also why every engagement starts with an audit rather than a proposal. If nothing on your list is worth building, the honest answer is to say so and hand back the thirty minutes.
How an engagement runs, in order
Audit
Thirty minutes on a call. We find where you are losing enquiries and roughly what that is worth.
Roadmap
A written plan. What to build first, why that one, and what it should bring back. Yours to keep.
Build
One system, built around the tools you already use. Nothing gets ripped out to make room.
Optimise
We watch it, tune it, and report what it did. Systems drift. Somebody has to keep watching.
Where we are, and how to reach us
The studio operates from Dubai, United Arab Emirates, and works with businesses across the Emirates, Abu Dhabi and Sharjah included. Calls run on Gulf Standard Time, which in practice means a working week that starts on Monday and a lot of enquiries arriving on a Friday and Saturday when nobody is at the desk.
Everything reaches one address: hello@opulenceautomations.com. A person reads it, usually the same day. There is no phone tree and no ticket number.
If you want to see what the studio would do with your business specifically, the free thirty minute audit is the way in. You keep the written roadmap whether or not anything gets built.
Questions people ask before getting in touch
Who is Opulence Automations?
Opulence Automations is an AI automation studio in Dubai, founded in 2026 by Richie Lukau. It builds AI agents for real estate brokerages and property managers in the United Arab Emirates: instant lead response, qualifying and logging, follow-up, reporting and document automation.
Where are you based?
Dubai, United Arab Emirates. Work runs on Gulf Standard Time and covers clients across the Emirates. Calls happen on Zoom, so the physical distance between Dubai Marina and Abu Dhabi makes no difference to how a build runs.
What kinds of businesses do you work with?
Real estate brokerages and property managers, and companies that own or manage several properties. A single lead is worth a lot, the team is small enough that admin competes with selling, and the enquiries arrive at hours nobody is at a desk.
Do you do the work yourself or subcontract it?
I build the systems myself. That caps how many clients the studio takes at once, on purpose. An automation nobody understands in detail is one that breaks quietly, and the business only notices when the leads stop being answered.
How do I start?
Request the free thirty minute audit. I look at how leads reach you, what happens in the first hour, and what your agents never get round to. You get a written roadmap afterwards with the exact price on it, and you keep it whether or not we work together.
Thirty minutes.
No pitch. A plan
you keep.
A person reads every request. Usually answered the same day.